Austria 20 July 2018 Professional Services Engineer IT (f/m)

We are offering a full time position for a Professional Services Engineer in the field of Speech Recognition

  • Based in Vienna, Recognosco is a globally active technology company offering a state of the art speech recognition platform that takes document creation experience of professionals in medical, legal, and other business areas to the next level.
  • Our flagship product RSDK is a scalable and distributed platform enabling our partners to integrate speech recognition into their products. It is designed for large deployments, fulfilling the needs of today’s complex IT environments, supporting a variety of different languages.
  • Details of the job:
    • We are searching for an IT all-rounder to support our integration partners
    • Your main tasks are:
      • ​Provide support for incidents reported by our partners (B2B)
      • Support our partners regarding integration of our speech recognition SDK
      • Support our partners deploying our software remotely and on-site
      • Prepare, organize and conduct technical workshops
      • Participate in software development following the Agile Development Process
  • ​​We expect from you:
    • Technical degree in IT or equivalent qualifications
    • 3-5 years proven experience in a second line support role
    • Excellent problem solving and troubleshooting skills
    • Fluent English (verbal and written); French beneficial, but not required
    • Willingness to travel internationally as required by projects
    • Excellent working knowledge of Windows Operating Systems and Microsoft Office suite
    • Programming skills in C# and windows scripting
    • SQL server management and SQL scripting skills
    • Enjoy interacting with external customers and ability to build relationships
    • Keen to expand own knowledge and experience and welcomes fresh challenges
  • Additional well appreciated qualifications include:
    • ​Knowledge of languages other than English
  • If you are solution-oriented, committed to excellence, and want to work on leading-edge technology, contact us by sending us your CV as well as a brief mail with information about yourself.
  • We offer working in a truly international team (at the moment, team members originate in five different countries) in the heart of business Vienna – one of the most attractive cities around the world (as repeatedly rated in international surveys e.g. by the Mercer quality-of-living ranking).
  • We offer competitive compensation packages, including salary according to Austrian labor law (Kollektivvertrag) and are willing to exceed the legal requirements to reflect your qualifications and work experience.
Sound Interesting?

Get in Touch

Phone: +43 1 205 01 55-0
Fax: +43 1 205 01 55-900

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