Privacy Policy

Recognosco are strongly committed to protecting personal privacy.

This privacy statement describes when, why and how we collect personal information about you, how we use it and how we keep it secure.

Information that we collect from you

We gather information about you when you browse our website and access our webpages and when you contact us about partnerships and products.

Recognosco uses Google Analytics to help improve user experience. Google Analytics uses “cookies” or text files placed on your computer to help us to analyse how you’re accessing and using our site and when.

Personal information we collect from you via a contact form might include your name, address, job title, company name, contact number and email address – this information is only taken when you give specific consent.

Building a better website and improving our products

We may use information gathered through contact forms and Google Analytics to:

Gather perspectives and comments on improving of offerings
Notify you of new releases and improvements to our products
Send you information about company news and partner events
Help improve user experience on our website
Measure user locations to help gauge an understanding of our audiences
Process a job application.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

In case of establishment of a contract, all data from the contractual relationship are stored in any case, at least until the end of the tax retention period (7 years).

Managing your information

We will not share your information with any third parties. Only Recognosco employees and representatives will have access to this information including Marketing and Communications Consultants and Sales Teams.

Preferences

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your contact preferences at any time by contacting us by email at: office@recognosco.net

Cookies

A cookie is a small text file that is downloaded onto your device when you access our website. It allows our website to recognise your device and store information about your preferences or previous actions. Our website uses Google Analytics, for a standard internet log of information and details of visitor behaviour patterns. We collect information which does not identify anyone.

We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will explicitly request this information through our website forms. We will make it clear when we collect personal information and will explain what we intend to do with it.

Further information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Legal basis of processing

Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.

More Information

By using our website, you’re agreeing to be bound by this policy. Any questions regarding this policy and our privacy practices should be sent by email to office@recognosco.net or by writing to:

Recognosco Gmbh
TechGate
Donau-City Strasse 1
A-1220 Vienna
Austria

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